Powerful Client Management for Grooming Businesses
Deliver a smoother experience for pets and their parents with grooming software that keeps communication clear, records organized, and appointments on track.
Manage Your Grooming Clients with Groomer.io
Streamline communication, organize records, and personalize every visit
with Groomer.io’s Customer Management Tools.
Appointment Completed Calls & SMS:
Give every client a personal touch when their pet is ready—record your voice once, and Groomer.io handles the rest.
Automated Enroute Calls & SMS:
Mobile groomers can send “On our way” alerts with a tap. Avoid no-shows and keep clients informed in real-time.
Unlimited SMS Messaging:
Text like a pro with a dedicated business number. No caps, no personal phone use, and total message control.
Pet History & Notes:
Track every groom with detailed Appointment Notes, Pet Notes, and a photo from their latest appointment. Look back or plan ahead with ease.
Communicate Seamlessly with Clients from Anywhere
Groomer.io’s grooming client management software keeps your inbox organized and your clients happy.
- Unlimited SMS + MMS from a real business number (no more using your personal phone)
- Voice calls + voicemail + SMS backup for "ready for pickup" and "on our way" alerts
- Schedule confirmations, reminders, and follow-up messages—sent automatically
- Mass messaging tools for promos, closures, and important updates
- Two-way texting with clients—view replies, search messages, and send updates from the app
- Easily message from the Home screen, Calendar, or Today screen
Groomers using messaging tools report $400 in new bookings per campaign!
Track Pet Preferences & Notes Like a Pro
Personalize each visit with grooming software that remembers the details for you.
- Client Notes: private notes about pet parents
- Pet Notes: preferences, behavior, etc. — auto-applied to every appointment
- Appointment Notes: cut style, services, products used — all saved in visit history
- Follow-Up Notes: that carry through to checkout
Whether you groom 5 pets or 50, Groomer.io’s grooming software with pet history and notes helps you stay consistent and client-ready.
Save Time with Smart Reminders & Workflows
Automated workflows keep your schedule moving and clients engaged:
Comeback Reminders sent after a set number of weeks—boost repeat business
Appointment Reminders sent 72, 48, or 24 hours before—let clients confirm or cancel
Appointment Status Tracking from your Today screen—update status from driving to in-progress to completed
Spend less time chasing clients and more time grooming.
Why Groomers Love Groomer.io's Client Management Tools
“I can finally keep track of client preferences without sticky notes or memory! Groomer.io just makes everything smoother.”
Kayla M., Mobile Groomer
“The notes, the photos, the reminders—it’s all in one place. My team and I are way more organized now.”
Ben R., Salon Owner
Ready to simplify
client management?
