Demo | Groomer.io

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Elevate your grooming business to new heights with Groomer.io’s five-star rated app!

With Groomer.io, managing your grooming business becomes as enjoyable as grooming itself. Our five-star pet grooming business management platform offers unparalleled support, letting you focus on what you love most—making pets look their best.

Send unlimited SMS messages and automated phone calls, keeping your clients engaged and informed.
Maintain unlimited customer and pet records – because every pet matters.
Easily accept deposits to reduce no-show appointments.
Utilize smart map scheduling to optimize your appointments and reduce travel time.
Store unlimited pet photos, creating a memorable portfolio of your furry clients.
Gain access to continuous upgrades and features, ensuring your business stays ahead.

Book a personalized set-up video call with a Groomer.io specialist.

Our customers don't whine, they wag

    
 
 
       Easy to use
Pros: This is a super easy app that has made my life so much easier!  Cons: I wish it was for grooming, boarding and training
  
 
     Morgain D. 
 May 9, 2023
 
 
 
      Groomer.io is worth it!
Overall: It was so much easier when I made the switch to Groomer.io. They don't charge you for the appointment if the client cancels last minute! It has truly been helpful to me starting up my grooming business! Pros: I love how everything is in the app on my phone! I like being able to communicate with my clients and them having the option to book online! Cons: I haven't found anything that I don't like about the app!
  
 
     Megan H. 
 May 9, 2023
 
 
 
      The Right Solution For Mobile Groomers
Overall: Groomer.io is the most important software of my business. It is what I use to make sure my employees are booked up each and every day, and it's what my employees use to work their route and complete each service from start to finish. I'm so happy that we found a solution that checks all the boxes of what we need to run a successful mobile grooming business.And the Groomer.io team is second-to-none. I know we are in good hands with their help. Pros: Groomer.io is one of the easiest apps to use from the client's side. Your clients don't have to download an app into their phone in order to use your services. They can do their intake forms and appointment requests straight from your website, and when they get notifications or reminders, they receive a normal SMS text message to their phone, so they can't miss it. They also get an automated phone call when their groomer is on the way.This is honestly the most high-tech solution developed with a low-tech audience in mind. Cons: The initial set up and implementation was not the easiest thing process, and this is coming from someone who considers themselves very tech-savvy. There was a lot of walking through with the support team (which is awesome by the way) initially to get everything to function the way I wanted it to function. Once everything works as it should, though, it is a smooth experience.
  
 
     Johan C. 
 May 9, 2023
 
 
 
      Grooming by Lacy loves groomer.io
Overall: Phenomenal! Pros: Customer support, online scheduling, the customer portals, and terms of service  Cons: You have to do select things online and some in the app
  
 
     Lacy J. 
 May 9, 2023
 
 
 
      Easy to use and saves us $$$$$$
Overall: They are awesome!!! I've used three other grooming softwares and they're awful. Groomer IO is the best! Pros: This program is so easy to use. It's customizable so I don't feel like I need to adjust my business to use it. I really like how they listen to their clients. I've made several suggestions on changes that would benefit us, only to see it implemented a few weeks later. I've experienced very few issues, and ones that come up are remedied within a few hours. Most of all, this software has allowed us to not need a full time staff member to schedule, onboard new clients, and process payments. We have saved THOUSANDS each year in decreased payroll by using Groomer IO. It's the best improvement I've ever made to our business. Cons: Our business works on appointments and I wish Groomer IO would clients to make an appointment online. Right now, they can only make a schedule request.
  
 
     Ruth G. 
 May 5, 2023
 
 
 
      Everything you need
Pros: Easy to use and understand. Other programs I did trials with were confusing with tons of fields for every client. Groomer.io made everything simple and it is a very affordable program. Others I tried charged a ton for features I didn't want or need! Groomer:io has everything I need Cons: Mobile routing assistance could be better, I wish it showed me the miles between stops on every screen instead of just some. On some screens it only tells you the minutes not the miles. Wish I could fully customize my confirmation messages instead of selecting from premade messages. Also really needs to have a list I can view of canceled appointments.
  
 
     Sterlin B. 
 May 3, 2023
 
 
 
      Groomer.io is the way to go!
Overall: Customer service is very good. App is easy toUse. We like it  Pros: Easy to use. Saves time.  Customers like it too.  Cons: Still haven't mastered mobile grooming.
  
 
     Misti S. 
 May 3, 2023
 
 
 
      Perfect starting out
Overall: so far this is working very well for my needs Pros: i love how there is auto reminders. i like the concept of calendar sync if it ever gets fixed.  Cons: i wish there was options to customize auto texts
  
 
     Semian A. 
 May 2, 2023
 
 
 
      Groomer.io
Overall: Mostly good.  Very easy to reach out to them if you have issues. Pros: Easy and good to use.  Easy on both us and the clients. Cons: Update a lot.  There are always new things being released that require us to update the app.
  
 
     Marissa M. 
 May 2, 2023
 
 
 
      How do you even function with out Groomer.io?
Overall: What's not to love? Super easy, super cheap, and never calls in sick! I honestly feel my business has grown so much with the help of Groomer.io! It would be a nightmare if I had to manage this all myself!  Pros: This system is by far the most amazing thing I've added to my shop! It's just me, so having groomer.io is like having an employee but without the cost, headache, or scrambling when they call in sick! This system is super easy to use for me and my clients! Clients tell me all the time how much they enjoy the ease of booking online and paying their bill before they leave their couch!  Cons: The only thing that would make this system better would to be able to send pictures through the text system. However, I heard it was in the works. So that will be such a great feature added!
  
 
     Christina W. 
 May 2, 2023
 
 
 
  
  
 
 
   Capterra rating score: 5.0 of 5, based on 24 reviews