Everything your storefront grooming business needs.And then some.

team member smiling on a telephone call at their desk

Gigi is clean, shiny, and ready to pick up!

“Ready for pickup” phone calls.

Sending a text is too easy. Such an important message deserves a much more personal touch.

Record your own voice once and send it to your clients when their pet is ready.

Hear for yourself

Does this cost extra?

No.

What phone number is used?

The phone number on their caller ID will be your shop’s phone number, so they will know who it is.

What if they don’t answer?

A voicemail will be left, and an SMS message will be sent.

Unlimited SMS messages.

Never worry about going over messaging limits. We include unlimited messages for all of your pet parents.

You can send direct SMS messages from a real phone number directly to their phone. Like you’re BFFs.

Is it really unlimited?

We’re as loyal as your four-legged friends. We mean it.

What phone number do I use?

You’ll receive a phone number from us that is totally separate from your personal cell.

Will clients have my personal phone number?

Absolutely not, unless you choose to give it out... weirdo.

team member happily grooming white dog at salon

Hi Jake, just letting you know that Diego will be ready 15 mins earlier!

groomer portrait

Great, will pick him up asap!

client portrait
Groomer.io app on tablet - three different views

A booking style for everyone.

Some people like to see blocks, others like maps, and even some like slots. We have every style but doggie.

Groomer.io app on tablet - three different views

Slots

Slots are geared towards the fast-paced busy shop. Make sure you don’t overbook a groomer at a specific time. This works really well with online booking.

Blocks

Blocks are good for customers that like to visualize appointment times and durations and have lots of pet photos.

Maps

Maps are specialized for mobile groomers, helping you schedule efficiently.

Slots are geared towards the fast-paced busy shop. Make sure you don’t overbook a groomer at a specific time. This works really well with online booking.

Blocks are good for customers that like to visualize appointment times, durations, and have lots of pet photos.

Maps are specialized for mobile groomers helping you schedule efficiently.

Can I switch between different styles?

Absolutely, in fact, it’s one tap away at any time.

Can I use block or slot scheduling even if I’m a mobile groomer?

Yes. And we think you will find it a great complement to your map!

Mass messaging:
Chat with all your pets at once!

Bark out loud, let all your clients hear what you have to say, or just a select few. You choose. In fact, clients that use mass messaging for marketing purposes see an average of $400 in new bookings.

That is something to bark about.

Is this only for marketing?

No, you can also utilize this for urgent updates such as building construction or unexpected closures.

Is there a limit on how many I can send?

You are only limited by the number of pet parents you have.

groomer portrait
spinning dog graphic
happy Australian Shepherd dog

All the features you need to scale your business!

Start growing your grooming business today!

Online booking.

For hair salon businesses, this is easy; for dog grooming shops, it’s ruff. We’ve done the hard work.

Ensure employees are scheduled for their qualified services. We’ll ensure bathers are set for baths and groomers for grooms. All appointments are pending approval, so clients never overbook.

What if I get overbooked?

Don’t worry; that’s why you can use Online Requesting instead of Online Booking for you to have control over this! Learn more about the difference below.

What if clients book a day I’m closed?

Groomer.io offers many ways to create blackout days so that this never occurs.

photo of small white dog being groomed next to Groomer.io appointment confirmation screen
portion of Groomer.io interface that reads: What type of pet do you have? with icons of dog and cat to select from
photo of large dog being groomed next to Groomer.io appointment request screen
Paw Paradise
555-555-5555

Online requesting.

For many, it’s better to let a customer leave their information or simply ping you, letting you know they would like an appointment.

Different from online booking, requesting does not put an appointment on the books, but rather leaves you a reminder to schedule this client at your convenience.

Do I use one or the other: requesting or booking?

Pick the style that works best for you! Use Online Booking when you want to fill up your schedule by allowing clients to book themselves. Toggle to Online Requesting when you prefer to approve your appointments by hand and seek control over when they’re scheduled.